How to uninstall creative cloud mac – Uninstalling Creative Cloud from your Mac can be a breeze if you follow the right steps. In this comprehensive guide, we’ll walk you through the entire process, ensuring a smooth and hassle-free experience.
We’ll cover everything from preparing your Mac to removing all traces of Creative Cloud, so you can reclaim your storage space and start fresh.
Uninstallation Process
Uninstalling Creative Cloud from your Mac is a straightforward process that can be completed in a few simple steps. Before you begin, it’s important to note that any unsaved work will be lost during the uninstallation process, so be sure to save any important files before proceeding.
Accessing the Uninstaller
To access the uninstaller, open the Applications folder on your Mac and locate the Creative Cloud uninstaller. Double-click on the uninstaller to launch it.
Removing All Components
The uninstaller will guide you through the process of removing all Creative Cloud components from your Mac. Be sure to select the option to remove all components, including preferences and application data.
Files and Folders Removed
The following files and folders will be removed during the uninstallation process:
- /Applications/Adobe Creative Cloud
- /Library/Application Support/Adobe
- /Library/Preferences/Adobe
- /Users/[your username]/Library/Application Support/Adobe
- /Users/[your username]/Library/Preferences/Adobe
Troubleshooting Tips
If you encounter any issues during the uninstallation process, try the following:
- Restart your Mac and try again.
- Make sure you have administrator privileges on your Mac.
- Check the Adobe website for troubleshooting tips.
Common Issues and Troubleshooting
Uninstalling Creative Cloud can sometimes encounter issues. Here are some common errors and their solutions:
Incomplete Uninstallation
Error
The uninstaller fails to remove all Creative Cloud components.
Solution
Use the Creative Cloud Cleaner Tool to manually remove any leftover files.
Leftover Files
Error
After uninstallation, some Creative Cloud files remain on your Mac.
Solution
Check the following locations for any remaining files:
/Applications/Utilities/Adobe Installers
/Library/Application Support/Adobe
/Library/Preferences/Adobe
~/Library/Application Support/Adobe
~/Library/Preferences/Adobe
Manually delete any remaining files from these locations.
Other Errors
Error
The uninstaller displays an error message.
Solution
Check the error message for specific instructions. You may need to restart your Mac or contact Adobe Support for assistance.
Manual Removal of Leftover Files
After running the Creative Cloud uninstaller, some leftover files may remain on your Mac. To ensure a clean uninstallation, it’s recommended to manually locate and remove these files.
Library Files
* Navigate to the following location: ~/Library/Application Support/Adobe
Delete the following folders
Adobe Creative Cloud
Adobe Creative Cloud Files
Adobe Creative Cloud Library
Preference Files
* Go to: ~/Library/Preferences
Delete the following files
com.adobe.acc*.plist
com.adobe.AdobeCreativeCloud*.plist
com.adobe.CreativeCloud*.plist
com.adobe.GCACredentials*.plist
Caches
* Navigate to: ~/Library/Caches
Delete the following folders
Adobe Creative Cloud
Adobe Creative Cloud Files
Adobe Creative Cloud Library
Logs
* Go to: ~/Library/Logs
Delete the following files
Adobe Creative Cloud.log
Adobe Creative Cloud Files.log
Adobe Creative Cloud Library.log
Other Files
* Delete the following files, if they exist:
~/Applications/Utilities/Adobe Creative Cloud Cleaner Tool.app
~/Applications/Utilities/Adobe Creative Cloud Uninstaller.app
~/Applications/Utilities/Adobe Installers
Cleaning Up Preferences and Caches
Importance of Removing Preferences and Caches
Removing preferences and caches associated with Creative Cloud is crucial to ensure a clean uninstallation and prevent potential issues. These files store application settings and temporary data, which can accumulate over time and cause conflicts or performance problems. Deleting them helps reset Creative Cloud to its default state.
Locating and Deleting Preferences and Caches
To locate and delete preferences and caches, follow these steps:
- Quit all Creative Cloud applications.
- Locate the appropriate folder for your operating system (see table below).
- Delete the following folders:
- Adobe Creative Cloud
- Adobe Photoshop
- Adobe Illustrator
- (Other Creative Cloud applications as needed)
- Empty the Trash or Recycle Bin.
Here is a table listing the common locations for preferences and caches on different operating systems:
Operating System | Location |
---|---|
Windows | %AppData%\Adobe |
macOS | ~/Library/Preferences/Adobe |
Linux | ~/.config/Adobe |
Reinstalling Creative Cloud: How To Uninstall Creative Cloud Mac
After uninstalling Creative Cloud, you can reinstall it to regain access to its applications and services.
Steps Involved in Reinstalling Creative Cloud
1. Download the Creative Cloud installer
Visit the Adobe website to download the latest version of the Creative Cloud installer.
2. Perform a clean installation
Run the installer and select the “Clean Install” option to remove any existing Creative Cloud files and settings.
3. Restore user preferences and settings
If you have backed up your preferences, you can restore them after the installation.
4. Troubleshooting common errors
Refer to the troubleshooting guide for solutions to common errors encountered during the reinstallation process.
Advanced Troubleshooting Tips
If you encounter complex issues during the reinstallation, try the following:* Disable antivirus and firewall software temporarily.
- Run the Creative Cloud Cleaner Tool to remove any corrupted files.
- Check the Adobe support forums for solutions specific to your issue.
Troubleshooting Guide
| Error Code | Solution ||—|—|| 106 | Install the latest version of the installer. || 107 | Ensure you have sufficient disk space. || 117 | Disable any third-party security software. |
Additional Tips
To ensure a successful uninstallation of Creative Cloud on Mac, follow these best practices and tips.
Before you begin the uninstallation process, it’s crucial to back up any important files or projects associated with Creative Cloud applications. This ensures that your valuable work is protected in case of any unexpected issues during the uninstallation.
Avoiding Common Pitfalls
- Check for running Creative Cloud processes:Before starting the uninstallation, ensure that all Creative Cloud applications and processes are closed. This includes any background tasks or services related to Creative Cloud.
- Disable automatic updates:If automatic updates are enabled for Creative Cloud, disable them before uninstalling to prevent any interruptions or conflicts during the process.
- Use the dedicated uninstaller:Always use the official Creative Cloud uninstaller provided by Adobe to ensure a complete and proper uninstallation. Avoid manually deleting files or folders related to Creative Cloud, as this can lead to issues.
- Restart your Mac:After completing the uninstallation, restart your Mac to ensure that all changes take effect and any residual processes or caches are cleared.
Using the Terminal
Using the Terminal provides an alternative method for manually uninstalling Creative Cloud. This approach requires familiarity with the command line and administrative privileges.
Using sudo, How to uninstall creative cloud mac
The `sudo` allows you to run the uninstaller as root, which is necessary to remove all Creative Cloud files and directories. To use `sudo`, type `sudo` followed by the you want to run. For example:“`sudo rm
rf /Applications/Adobe\ Creative\ Cloud
“`
Using rmrf
rf
The `rm
-rf` removes the specified directory and all its contents. Use caution when using this , as it cannot be undone. To remove the Creative Cloud directory, use the following
“`rm
rf /Applications/Adobe\ Creative\ Cloud
“`
Uninstalling Specific Creative Cloud Applications
Uninstalling individual Creative Cloud applications, such as Photoshop or Illustrator, is a simple process that can be done in a few different ways.
Using the Creative Cloud Desktop App
- Open the Creative Cloud desktop app.
- Select the “Apps” tab.
- Find the application you want to uninstall and click the three dots next to it.
- Select “Uninstall”.
Using the Finder
- Open the Finder and navigate to the “Applications” folder.
- Find the application you want to uninstall and drag it to the Trash.
Using the Terminal
Open the Terminal.
Enter the following command
“`sudo rm
rf /Applications/Adobe\ Photoshop\ 2023.app
“`Be sure to replace “Adobe Photoshop 2023.app” with the name of the application you want to uninstall.
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